Terms and Conditions for the Supply of Content
1 These terms and what they cover
1.1 These terms and conditions (which we refer to as the Terms) apply to any purchases you make of the CAD models, user manuals, guides, e-books and similar digital content, documentation and digital products (the Content) available for purchase on our website at https://www.cfdengineering.co.uk/ (our Site).
1.2 Please read these Terms carefully before you place any Orders on our Site, as they set out important information about your and our rights and obligations. Please note that you must agree to these Terms before you place your Order. If you do not agree to these Terms, please do not proceed to place an Order with us.
1.3 For the purposes of these Terms, you are a ‘consumer’ if you are buying Content from our Site as an individual for purposes wholly or mainly outside of your trade, business, craft or profession. You are a ‘business customer’ if you are buying Content from our Site for purposes relating to your trade, business, craft or profession. Some Terms only apply to your Order if you are a consumer and other terms only apply to your Order if you are a business customer, so please make sure you read these Terms carefully.
1.4 Any reference to ‘you’ or ‘your’ in these Terms is to the person placing an Order on our Site.
1.5 You must be at least 18 years old to place an Order on our Site. If you are a business customer placing an order on behalf of a business, you confirm that you have authority to place such Order for and on behalf of that business.
1.6 We may make changes to these Terms at any time. However, the Terms which apply to your Order will be those in force at the time you submitted your Order to us.
1.7 These Terms apply to your purchase of the Content to the exclusion of any other terms that you may seek to include, impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
1.8 Please print out or save a copy of these Terms and any emails from us for your records, as we will not save or file a copy for you. These Terms are only available in English.
2 Who we are
2.1 We are Flow Computing Technologies Ltd, a company registered in England and Wales under company number 08078564 and whose registered office is located at 1a Falmer Court, London Road, Uckfield, England, TN22 1HN (we, us, our).
2.2 To contact us, please do so in writing:
2.2.1 by e-mail to: office@cfdengineering.co.uk
3 Other terms that may apply to you
3.1 The following additional terms may apply to you and can be found on our Site:
| 3.1.1 our Privacy Policy which sets out details of how we collect, use and look after your personal data when you place an Order with us, or visit and use our Site; |
| 3.1.2 our Cookies Policy, which sets out information about the cookies on our Site; and |
| 3.1.3 our Website Terms of Use which govern how you may use our Site. |
3.2 These additional terms can be found on our Site and we recommend that you also read these carefully.
4 Understanding these Terms
4.1 In these Terms, the following words and expressions shall have the following meanings:
| Account | any account you may create on our Site as part of our on-line registration process to place an Order for and access the Content, where that functionality is available or provided through the Site; |
| Charges | all and any fees, charges, expenses or costs payable to us under or in connection with the Contract; |
| Contract | the contract between you and us for the supply of the Content which shall come into existence at the point specified in Condition and shall be subject to these Terms; |
| Condition | a condition of these Terms; |
| Content | the CAD models, user manuals, guides, e-books and similar digital content, documentation and digital products which we make available to purchase via our Site from time to time; |
| Control | shall be as defined in sections 450 and 451(2) of the Corporation Tax Act 2010, and the term Change of Control shall be construed accordingly; |
| Liability Event | has the meaning set out in Condition ; |
| Order | an order for Content placed on our Site; |
| Order Confirmation | has the meaning set out in Condition ; |
| Site | https://www.cfdengineering.co.uk/; |
| Virus | anything or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices, and Viruses shall be construed accordingly. |
4.2 A reference to:
4.2.1 a person includes a natural person, company, LLP, corporate, partnership, joint venture, association, trusts, unincorporated bodies and associations and that persons personal representatives, successors and permitted assigns;
4.2.2 the singular includes the plural and vice versa, and to the masculine shall include the feminine and neuter and vice versa;
4.2.3 a statute or statutory provision is a reference to it as amended, extended or re-enacted from time to time;
4.2.4 writing or written excludes fax but includes email; and
4.2.5 an English legal term for any action, remedy, method of judicial proceeding, legal document, legal status, court, official or any legal concept or thing shall, in respect of any jurisdiction other than England, be deemed to include a reference to that which most nearly approximates to the English legal term in that jurisdiction.
4.3 The headings in these Terms are included for convenience only and shall not affect its interpretation or construction.
4.4 Any words following the terms include, including, in particular, for example or anything similar are illustrative only and none of them shall limit the sense of the words, description, definition, phrase or term preceding those terms and each of them shall be deemed to incorporate the expression without limitation.
5 Placing an Order and the basis of the Contract
5.1 You may place an Order for Content with us through our Site by clicking on the ‘Place Order and Pay’ button. An Order constitutes an offer by you to purchase the Content set out in the Order, in accordance with these Terms. Confirmation that your Order has been successfully submitted does not mean that your Order has been accepted by us.
5.2 Please check the Order carefully and correct any errors before you submit it to us.
5.3 Where you place an Order, you must accept these Terms at the time you place the Order with us. Your acceptance of these Terms does not mean that the Order has been accepted by us and your Order will only be accepted where we send you an Order Confirmation (see Condition 5.4) or, if sooner, when we make the Content available to you for download, and please note that we retain certain rights in accordance with these Terms to vary or terminate a Contract after the Order Confirmation has been issued. Your Order is an offer to purchase the Content from us on these Terms.
5.4 Acceptance of an Order by us takes place when we send you an email which confirms we have accepted your Order (Order Confirmation), or, if sooner, when we make the Content available to you for download, at which point a legally binding Contract shall come into existence in respect of the specific Content set out in our Order Confirmation (or made available for download) only.
5.5 We may choose to not accept all or part of your Order or terminate the Contract (at our discretion) in certain circumstances, including:
5.5.1 where we are unable to take payment;
5.5.2 where any payment you have made to us is subsequently repaid to you through ‘chargeback’ or similar mechanism;
5.5.3 where you have not indicated acceptance of these Terms; or
5.5.4 there has been a mistake regarding the pricing or description of the Content,
and where this happens, we will email you using the details you provided when you placed the Order and (to the extent that these have not already been refunded) refund any sums you have paid in respect of the Content we are unable to provide. We will endeavour to process such refunds promptly, but we note that the time taken for the monies to be refunded to your account depends on third party banking processes which are outside our control. We have the right to reject Orders for any reason.
6 Changes to your Order
If you would like to make any changes to an Order after you have submitted it to us, please contact us using email address set out at Condition 2.2.1 as soon as possible and we will let you know whether it is possible to change your Order.
7 How to download the Content
7.1 The Content you purchase can be downloaded by clicking on the download link in the Order Confirmation email or, where Account functionality has been made available on our Site and you have set up an Account, by logging into your Account and going to ‘My Purchases’.
7.2 We may deliver your Content in instalments. If you want to see whether your Content may be delivered in this way, click on the relevant description of the relevant Content on our Site at any time.
7.3 If something happens which is outside of our control and affects your ability to access or download the Content, we will let you know when you can expect to be able to access or download the content.
7.4 If your computer or device blocks the download of or access to the Content or the download does not start, you may still have the right to cancel the Contract. If this happens, please contact us using the email address set out at Condition 2.2.1.
7.5 To download and use the Content, your device needs to comply with the following minimum technical requirements, and you must have access to software and hardware meeting the following requirements:
7.5.1 Broadband with 30Mbps download speed;
7.5.2 PDF document reader;
7.5.3 3D CAD manipulation software; and
7.5.4 1GB of disc space, 16GB of RAM.
Please read these carefully as you are responsible for making sure that your device meets these requirements, and that you have suitable software to allow you to use the Content.
7.6 Please note, if you are a consumer, that you lose the right to cancel your Order, which you would otherwise have had the statutory right to exercise, as soon as you start to download or access the Content. See Condition 12 below for more information on your cancellation rights.
7.7 If you do not own the device you use to download the Content, you must obtain permission from the owner to download the Content onto their device.
7.8 The Content will be available to download for 14 days from the date of the Order Confirmation, and you download the Content on a single occasion only. You may make further copies of the Content following the initial download, provided you comply with these Terms in respect of such copies, and we recommend that you back-up copies of the Content following download.
7.9 Please check the file size of the Content carefully as using too much data might mean that you exceed your data limit and you could face paying more than you were expecting, particularly if you are using your mobile phone abroad.
7.10 If you are having trouble downloading the Content, please contact us using the email address set out at Condition 2.2.1 as soon as possible.
8 Our Content
8.1 You agree and acknowledge that:
8.1.1 we cannot guarantee that any Content will be available at any given time, or that access to the Content through our Site will be uninterrupted, error free or secure. For example, access to Content may be temporarily unavailable while we carry out maintenance or for other technical reasons;
8.1.2 in certain circumstances beyond our reasonable control (for example where there has been a change in law), we may need to stop providing certain Content. If this happens and it affects your Order, we will notify you by email, cancel your Order and provide you with a full refund if payment has already been taken;
8.1.3 any descriptions or illustrations on our Site are published for the sole purpose of giving an approximate idea of the content described in them. They will not form part of the Contract or have any contractual force;
8.1.4 you will need internet access to download the Content, and you are responsible for any charges you may incur in connection with your download;
8.1.5 we are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and therefore the Content may be subject to limitations, delays and other problems inherent in the use of such communications facilities;
8.1.6 we are not liable to you if you are unable to download or use the Content due to a poor internet connection, because your device does not meet the minimum technical requirements, or for any other reason outside of our reasonable control;
8.1.7 while we will use reasonable efforts to ensure that the Content is free from defects, viruses and other malicious content, you acknowledge that there may be minor errors or bugs in it;
8.1.8 we do not promise that the Content is compatible with any third party software or equipment except where we have said that it is;
8.1.9 we make no representations, warranties or guarantees, whether express or implied, in relation to the accuracy, reliability, completeness or truthfulness of any of the Content; and
8.1.10 the Content has not been developed for any specific business purpose in connection with which you may intend to use it – the Content is provided for information and research purposes to enable further learning, training and development only, and is not intended to amount to advice on which you should rely.
9 Permission to use the Content
9.1 Subject to your payment of the relevant Charges, we grant to you a licence to download and use the Content provided you follow all of the rules in these Terms and subject to the following:
9.1.1 if you are a consumer, the licence is for your personal and domestic use only. You must not use the digital content for commercial, business or resale purposes;
9.1.2 if you are a business customer, the licence is for your internal business purposes only in undertaking training and education of your employees and representatives. You must not use the digital content for any resale purposes or incorporate the Content or any part of it into any material which you distribute outside your organisation;
9.1.3 the licence granted to you is non-exclusive and starts when you download the Content. We may supply the same or similar Content to other customers;
9.1.4 you do not own the Content, but you may use it as set out in these Terms;
9.1.5 you must not use (or allow any other person to use) any automated device, program, tool, algorithm, code, process or methodology, or any automated analytical technique aimed at analysing text and data in digital form, in respect of the Content to develop, train, fine-tune or validate any Artificial Intelligence (AI) systems or models;
9.1.6 you are not allowed to pretend that the Content is your own or make it available to others to download or use;
9.1.7 you must not conceal, change or remove any markings which show who owns the Content, such as copyright (©), registered trade mark (®) or unregistered trademark (™) markings, or try to circumvent any digital rights management or technical protection measures put in place to prevent you from using the Content in a way that you are not allowed to; and
9.1.8 you must notify us immediately if you become aware of:
(a) any actual, threatened or suspected infringement of our intellectual property rights in the Content; or
(b) any claim by a third party that any of the Content infringes the intellectual property rights of a third party.
9.2 If you do not comply with any provision of this Condition 9 and/or you fail to comply in any material respect with your obligations in Condition 10 or elsewhere in these Terms, we have the right to end our Contract with you immediately by sending an email to the address you provided when you placed your Order.
9.3 If we end our Contract with you in accordance with Condition 9.2:
9.3.1 you will not be entitled to a refund, and we may seek to recover reasonable compensation from you according to law to cover losses resulting directly from your breach of this Condition 9;
9.3.2 you must immediately stop using the Content;
9.3.3 we may remotely block your access to the Content;
9.3.4 you must delete or remove the Content from any devices; and
9.3.5 we may delete or suspend access to your Account (if applicable).
10 Your obligations
10.1 When accessing your Account (if applicable), the Site and/or the Content or placing an Order you must:
10.1.1 ensure that any information that you submit as part of the online Order process is complete and accurate;
10.1.2 ensure the terms of your Order are complete and accurate;
10.1.3 cooperate with us in all matters relating to the Content and act in good faith at all times;
10.1.4 provide us with such information we may reasonably require in order to supply the Content, and ensure that such information is complete and accurate in all material respects;
10.1.5 access and use your Account and the Content in accordance with these Terms;
10.1.6 keep your password and login credentials for your Account secure and confidential;
10.1.7 use all reasonable endeavours to prevent any unauthorised access to, or use of, your Account, in the event of any such unauthorised access or use, promptly notify us;
10.1.8 not attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of our Site, and/or your Account and/or the Content in any form or media or by any means -provided that this shall not restrict you from (i) copying and modifying the CAD models, or (ii) copying (for back-up purposes and internal use within your organisation), but not modifying, any other Content, such as guides, e-books etc, in each case provided that you comply with these Terms in respect of such copies and modifications;
10.1.9 not attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of our Site or your Account (this means that you cannot attempt to take-apart or deconstruct any part of our Site and/or the software it comprises);
10.1.10 not access all or any part of our Site, your Account and/or the Content in order to build a product or service which competes with our Site and/or the Content;
10.1.11 not license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make your Account available to any third party;
10.1.12 not access, store, distribute or transmit, upload or allow to be uploaded to your Account and/or our Site any Viruses, or any material that:
(a) is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
(b) facilitates illegal activity, depicts sexually explicit images, promotes unlawful violence or is discriminatory;
(c) is discriminatory based on race, gender, colour, religious belief, sexual orientation of disability; and
(d) is otherwise illegal or causes damage or injury to any person or property;
11 Charges and Payment Terms
11.1 The price of the Content is set out on our Site (which we may change and update from time to time). The Charges payable by you will be confirmed in our Order Confirmation.
11.2 All Charges payable by you:
11.2.1 must be paid in advance;
11.2.2 shall be paid in pounds sterling (£) (GBP); and
11.2.3 are, unless we confirm otherwise, exclusive of VAT or any similar tax, which shall be payable at the rate and in the manner prescribed by law from time to time.
11.3 We accept payment through the Mollie online payment gateway (or such other payment gateway as we make available on our Site from time to time) only, through which you many pay using the following credit cards and debit cards:
11.3.1 Visa;
11.3.2 Visa-debit;
11.3.3 Maestro; and
11.3.4 MasterCard;
or such other payment channel as we may make available from time to time.
11.4 If there has been an error on our Site regarding the pricing of any of the Content and this affects your Order, we will try to contact you using the contact details you provided when you placed the Order. We will give you the option to re-confirm the Order at the correct price or to cancel the Order. If we are unable to contact you, we will treat the Order as cancelled and notify you by email.
11.5 If we are unable to take payment from your chosen payment method and you are:
11.5.1 a consumer, we will try to contact you using the contact details you provided when you placed the Order. If we are unable to contact you, we will cancel the Order and notify you by email;
11.5.2 a business customer we will issue an invoice to you which shall be immediately payable.
12 Consumer Cancellation Rights – this Condition 12 only applies to you if you are a Consumer
12.1 You have 14 days from the date of the Order Confirmation to change your mind and cancel your Order. However, you lose your right to cancel the Order once you start to download or access the Content and will not be entitled to a refund in such circumstances unless the Content is faulty.
12.2 To cancel your Order (if you wish to do so prior to downloading the Content), please either email us using the email address set out in Condition 2.2 or use the cancellation form available at the end of these Terms. To help us process your cancellation more quickly, please have your Order number ready or include it in the email or on the cancellation form that you send to us.
12.3 We will provide you with a full refund as soon as possible and no later than 14 days after the day on which you told us that you want to cancel.
12.4 We will issue your refund to the same payment method you used when you placed your Order.
13 Faulty Digital Content – this Condition 13 only applies to you if you are a consumer
13.1 The Content that we provide to you must be as described, fit for purpose and of satisfactory quality.
13.2 We are under a legal duty to supply the Content in conformity with the Contract.
13.3 If the Content is faulty, you are entitled to a repair or a replacement.
13.4 If the fault cannot be fixed, or if it has not been fixed within a reasonable time and without significant inconvenience to you, you can get some, or all, of your money back.
13.5 If you can show that a fault in the Content has damaged your device and we have not used reasonable care and skill, you may be entitled to a repair or compensation.
13.6 This is a summary of some of your key rights. They are in addition to your cancellation rights set out in Condition 12 above. For more detailed information on your rights, visit the Citizens Advice website at www.citizensadvice.org.uk or call 0808 223 1133.
13.7 If there is a problem with the Content, please contact us as soon as reasonably possible, using the email address set out at Condition 2.2.1.
14 Faulty Digital Content – this Condition 14 only applies to you if you are a Business Customer
14.1 We warrant that the Content will conform in all material respects with its description on the Site when it is first made available for download.
14.2 If the Content does not comply with Condition 14.1, we will (at our option) correct the errors within a reasonable time, or replace the defective Content, or refund any payments made for the defective Content, provided that you must:
14.2.1 notify us by email to the email address set out at Condition 2.2.1 as soon as possible and in any event, within a period of 14 days from the date on which the Content was first downloaded or accessed; and
14.2.2 you provide us with sufficient information to enable us to reproduce the errors or investigate the defect.
14.3 If we provide you with a refund under Condition 14.2:
14.3.1 you no longer have any rights to use the Content; and
14.3.2 you must remove the Content from any device and delete any copies.
14.4 Condition 14.2 sets out your sole and exclusive remedy for any breach of Condition 14.1.
14.5 Except as set out in this Condition 14, we give no warranties and make no representations in relation to the Content, and all warranties and conditions whether express or implied by statute, common law or otherwise (including any implied terms relating to quality, fitness for any particular purpose, reasonable care and skill or ability to achieve a particular result) are excluded to the extent permitted by law.
15 Our liability to consumers – this Condition 15 only applies to you if you are a consumer
15.1 If we breach these Terms or are negligent, we are liable to you for loss or damage that you suffer unless the loss is:
15.1.1 Unexpected. If it was not obvious that it would happen and nothing you said to us before we accepted your Order meant we should have expected it;
15.1.2 Caused by an event outside our control. If it was caused by an event, circumstances or causes beyond our reasonable control;
15.1.3 Avoidable. Where you could have avoided the loss by taking reasonable action;
15.1.4 A business loss. You acknowledge that, where you trade with us as consumer, you are acquiring the Content for purposes wholly or mainly outside of your trade, business, craft or profession, and are not permitted to use the Content for business purposes. On that basis, if you do use the Content for business purposes, you will be treated as a business customer, and our liability for any loss you suffer in connection with your trade, business, craft or profession is limited in accordance with Condition 16.
15.2 Nothing in these Terms excludes or limits our liability for any death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
16 Our liability to business customers – this Condition 16 only applies to you if you are a business customer
16.1 The following terms set out our entire liability (including any liability for the acts and omissions of our employees, agents, representatives and sub-contractors) in respect of:
16.1.1 any breach of our contractual obligations arising under or in connection with the Contract;
16.1.2 any use made by you of the Content, any misrepresentation, misstatement or tortious act or omission including negligence but excluding any of the same made fraudulently arising under or in connection with these Terms; or
16.1.3 any other provision of these Terms and/or the Contract.
(each, a Liability Event).
16.2 Notwithstanding anything to contrary in these Terms, nothing in the Contract will limit or exclude our liability for:
16.2.1 death or personal injury caused by negligence;
16.2.2 fraud or fraudulent misrepresentation; or
16.2.3 any other losses which cannot be excluded or limited by law.
16.3 Subject to Condition 16.2, our total liability in respect of all Liability Events shall be limited to 100% of the Charges paid for the Content under the Contract.
16.4 Subject to Condition 16.2, we shall not be liable to you in respect of any Liability Events for any loss or damage which may be suffered by you (or any person claiming through or under you) whether the same are suffered directly or indirectly or are immediate or consequential and whether the same arise in contract tort (including negligence) or otherwise howsoever, which fall within any of the following categories:
16.4.1 loss of profit;
16.4.2 loss of turnover;
16.4.3 loss of anticipated savings;
16.4.4 loss of goodwill and damage to reputation;
16.4.5 loss of business opportunity;
16.4.6 loss or corruption of data;
16.4.7 loss or corruption of software or systems;
16.4.8 loss or damage to equipment; or
16.4.9 any special, indirect or consequential loss;
provided that this Condition 16.4 shall not prevent claims for direct financial loss that are not excluded by Conditions 16.4.1 to 16.4.9 (inclusive).
16.5 We shall not be liable for any damage or losses to the extent they arise result of or in connection with:
16.5.1 any failure by you to observe and perform your obligations under these Terms;
16.5.2 any unauthorised or incorrect access or use of the Content or use other than in accordance with these Terms or our instructions;
16.5.3 any modification or alteration of the Content by any party other than us; or
16.5.4 any actions taken by us at your direction.
16.6 If a number of Liability Events give rise substantially to the same loss, then they shall be regarded as giving rise to only one claim under the Contract.
16.7 We shall have no liability to you in respect of any Liability Event unless you serve notice of the same upon us within 3 months of the date you become aware or ought to have become aware of the consequences of the Liability Event.
17 Our rights to end the Contract
17.1 We can end the Contract and claim compensation due to us if:
17.1.1 you do not make any payment to us when it’s due and you still don’t make payment within 5 days of our reminding you that payment is due; or
17.1.2 you do not provide us with the information or cooperation we need to provide the Content within a reasonable time of us asking for the same.
17.2 We may also end the Contract in accordance with Condition 5.5 and Condition 9.2.
17.3 Where you are a business customer, we can end the Contract with immediate effect by written notice to you if:
17.3.1 you commit any material breach of any term of these Terms which is not capable of remedy;
17.3.2 you commit a material breach of any term of these Terms which is capable of remedy, and you fail to remedy the same within 30 days of a written notice from us giving particulars of the breach and requiring it to be remedied;
17.3.3 you undergo a Change of Control.
18 Data and Privacy
Any personal information that you provide to us will be dealt with in line with our Privacy Policy available here Privacy and Data Handling Policy, which explains what information we collect and hold about you, and how we collect, store, use and share such information.
19 Complaints
If you are unhappy with us or the Content we have provided to you, please contact us as soon as possible using the email address set out at Condition 2.2.1.
20 General Terms
20.1 We are not liable to you if we fail to comply with these Terms because of circumstances beyond our reasonable control.
20.2 No one other than us or you has any right to enforce any of these Terms.
20.3 You are not allowed to transfer your rights under these Terms to anyone without our prior written consent. We may transfer our rights under these Terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
20.4 If any provision of these Terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these Terms will not be affected.
20.5 If you breach these Terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Terms.
20.6 If you are a business customer, any variation to these Terms will not be binding unless expressly agreed in writing between you and us.
20.7 If you are a business customer, you and we both agree that these Terms constitute the entire agreement between you and us in relation to your Order. You acknowledge that you have not entered into these Terms in reliance on any representation or warranty that is not expressly set out in these Terms and that you will have no claim for innocent or negligent misrepresentation on the basis of any statement in these Terms.
21 Governing Law and Jurisdiction
21.1 We will try to resolve any disputes with you quickly and efficiently. If you are unhappy with the Content you purchased, our service to you or any other matter, please contact us as soon as possible using the email address set out at Condition 2.2.1.
21.2 If you are a consumer, the laws of England apply to these Terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country. Any disputes will be subject to the jurisdiction of the courts of England.
21.3 If you are a business customer, these Terms and any dispute or claim arising out of, or in connection with, the Terms, their subject matter or formation (including non-contractual disputes or claims) will be governed by, and construed in accordance with, the laws of England. You and us both irrevocably agree that the courts of England will have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these Terms, their subject matter or formation (including non-contractual disputes or claims).
Schedule 1 – Model Cancellation Form
(Complete and return this form only if you are a consumer who has bought Standard Products and wishes to withdraw from the Contract).
To: Flow Computing Technologies Ltd
1a Falmer Court,
London Road,
Uckfield,
England,
TN22 1HN
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following Products:
Ordered on [*]/received on [*]:
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
[*] Delete as appropriate